How MCM Plus Transforms Trailer Tracking for Smarter Operations

Trailer fleet operations teams handle thousands of data points every day but identifying what matters most shouldn’t require digging through spreadsheets or exporting the same report over and over. With MCM Plus, we’ve redesigned how customers interact with their trailer data by enhancing the My Connect Manager Business Intelligence suite with smart dashboards, AI-enabled reporting, and our new AI assistant: Ask Billy!

Below is a walkthrough of the three major components of MCM Plus, how each one works, and how they reshape daily workflows.

Ask Billy! Your AI Assistant

Ask Billy! gives users the fastest possible way to get information about their trailers, no filters, no screens, no reports.

Just type a question such as:

“What are my highest-used trailers?”
“Which assets have been idle for over a week?”
“Show me my lowest-mileage units.”

Within seconds, the AI assistant surfaces the answer.

Billy doesn’t replace reports, it makes it easier to get quick, actionable insights without digging for data. And because Billy works from your own company’s information, results are accurate, siloed, and tailored to your fleet.

Executive Dashboards: Start Your Day Smarter

Most customers begin their morning in MCM by checking activity across their fleet. With MCM Plus, the new Executive Dashboards turn that morning routine into a fast, role-specific snapshot.

What the Dashboard Delivers

Trailers moving vs. idle
Average Days at Yard
Assets by Motion State
Assets in landmarks
Utilization averages
Total Miles by Asset
High-level KPI views tailored to your role

Instead of running multiple reports or filtering raw spreadsheets, customers get immediate clarity on the status of their fleet right when they log in.

Why It Matters

Different teams care about different data.

Operations managers want movement and utilization
Maintenance wants mileage thresholds
Accounting wants dwell and detention indicators

Now each user can create their own dashboard with the KPIs that matter to them. No clutter, no noise, just relevant insights.

AI Smart Reports: Turn Trailer Data into Decisions

Smart Reports take existing MCM reports (like Yard Check, Dwell, and Mileage) and layer on intelligent analysis to surface the most important insights quickly.

Users can:

Filter, fine-tune, and save custom report views
Highlight exceptions automatically
Export and share reports instantly and scheduled
Avoid manual spreadsheet cleanup entirely

For example, one user may focus on high-mileage assets for maintenance scheduling, while another looks for idle-time reduction opportunities. Smart Reports allow both to create role-specific report views without rebuilding them each time.

The Impact

This reduces hours of manual report processing while making it easier to spot trends that directly affect cost:

Overused assets
Under-utilized trailers
Unexpected mileage spikes
Opportunities to charge detention

What used to require several reports and spreadsheets now takes minutes.

Workflow Example: A Smarter Start to the Day

Here’s how an operations team might use MCM Plus on a typical morning:

Open Dashboard

Ops sees that 46% of the fleet is idle—higher than normal. One KPI tile is already marked red.

Trigger a Custom Alert

A maintenance dashboard shows three trailers that exceeded mileage thresholds this week. A report can be designed to automatically email the shop supervisor.

Smart Report Review

A filtered Dwell Report shows several trailers sitting longer than expected at a customer site. Accounting is notified with one click to begin detention analysis.

Ask Billy

Ops asks, “Which of my trailers have moved the most in the past 48 hours?”

Billy returns the list, no report needed.

By early morning, every department has clear, actionable next steps.

That’s the power of MCM Plus: faster insights, smarter workflows, and better decisions.

About TGI Connect

Welcome to TGI Connect, the trusted leader in trailer tracking and asset management solutions for the transportation and logistics industry, in business since 1992. We specialize in trailer tracking, helping fleets maximize efficiency, visibility, and cost savings with our cutting-edge satellite tracking technology.

Our extended coverage footprint and state-of-the-art satellite connectivity ensure real-time trailer tracking, automated reporting, and seamless data integration, reducing downtime and boosting revenue opportunities. Backed by a dedicated customer service team, we provide proactive account management and a proven track record of reliability, trust, and customer satisfaction.

Partner with TGI Connect to optimize your trailer fleet operations, enhance trailer utilization, and stay ahead in today’s competitive transportation industry. For more information visit www.tgi-connect.com.