In the world of logistics, efficiency and reliability are paramount. Cristian Liberale, Safety Compliance Manager at MEDLOG Trucking, shared how TGI Connect has revolutionized their fleet operations over the past two years. His story offers a powerful testament to the transformative impact of advanced trailer tracking solutions.
The Challenge: Gaining Fleet Visibility
MEDLOG Transport & Logistics faced a common but critical challenge: they needed a robust tracking system that could deliver real-time and historical data on equipment utilization and location. Without this visibility, optimizing their 260 assets across various regions and divisions proved difficult.
Reliability was another pressing concern, particularly in remote areas with limited cellular coverage.
“We needed to understand how we were using our equipment to the best of our abilities, and we just didn’t have the visibility without TGI Connect,” Cristian explained.
The Solution: Seamless Implementation and Immediate ROI
TGI Connect’s satellite-powered solution quickly proved its worth. The implementation process was remarkably simple:
“It really was, drill four holes, self-tapping screws, and within 15 minutes, we were up and running,” Cristian shared. With a step ladder and basic tools, MEDLOG’s mechanics installed the units across their fleet in just two weeks. Activating the system took mere seconds, providing immediate visibility.
Within a month, MEDLOG was running detailed reports on equipment utilization, identifying assets that were underused or stuck in dwell times at customer sites. This actionable data drove measurable improvements almost instantly.
“We started seeing real data within a month of the last unit being installed,” Cristian noted. “We could pinpoint where assets were resting, address inefficiencies, and even identify customers holding onto equipment for extended periods.”
Beyond Expectations: Reliability and Customization
MEDLOG’s operations extend into remote regions where cellular connectivity is unreliable. TGI Connect’s satellite technology provided the confidence they needed to maintain consistent fleet oversight, even in the most challenging locations.
“We knew we could still see the driver,” Cristian emphasized. “The peace of mind of knowing we’d always have coverage was worth the cost.”
The partnership didn’t stop at implementation. Cristian highlighted how TGI Connect’s responsiveness and customization set them apart:
“We suggested a report enhancement to identify assets sitting beyond a specified period, and within a week, the update was live. Being able to speak directly with the same person every time made all the difference.”
This commitment to continuous improvement has allowed MEDLOG to benefit from updates requested by other customers as well, creating a dynamic and ever-evolving system.
Game-Changing Features: Mobile Access and Alerts
The TGI Connect mobile app became another critical tool for MEDLOG. With just a partial asset number, the app quickly identifies an asset’s exact location, saving valuable time and effort:
“Instead of walking through a yard with 100 assets, we know exactly where to go,” Cristian said.
New features, such as text and mobile app alerts, enhanced their operational agility. For example, geofencing alerts notify dispatchers when drivers arrive at customer sites, enabling real-time coordination for the next steps. These capabilities streamline communication and optimize asset turnover.
Why TGI Connect? Simplicity, Reliability, and ROI
TGI Connect’s solar-powered units stood out for their simplicity and reliability. Designed to charge even in low-light conditions, the system eliminated the complexities of battery or wired solutions, making installation and maintenance effortless.
“The solar power was a game-changer. It’s reliable, efficient, and perfect for our diverse fleet,” Cristian shared.
From implementation to ongoing support, TGI Connect has consistently delivered value to MEDLOG’s operations:
- Ease of Installation: Up and running in 15 minutes per asset.
Comprehensive Visibility: Real-time and historical data for informed decision-making.
Unmatched Support: Personalized service and rapid response to enhancement requests.
Operational Efficiency: Reduced dwell times, improved utilization, and seamless cross-border tracking.
A Partner for the Future
Cristian summed up MEDLOG’s experience with TGI Connect: “Improvements are constant. Whether it’s something we’ve requested or an update benefiting all customers, the system continues to evolve. I would definitely recommend TGI Connect to another carrier.”
For fleets like MEDLOG’s, TGI Connect isn’t just a tracking system—it’s a partner in achieving operational excellence. If you’re ready to unlock the full potential of your fleet, TGI Connect is the solution you’ve been looking for.
