The TGI Driver Connect Mobile App is designed with driver’s needs in mind, removing unnecessary complexity and focusing on what matters most in the field: finding the right trailer quickly and communicating with the back office when support is needed.
Unlike TGI Connect’s broader mobile and web applications, Driver Connect is a specialized experience intentionally narrow in scope—prioritizing speed, simplicity, and reliability for day-to-day driver use.
Messaging That Works Where Coverage Doesn't
At the heart of the Driver Connect Mobile App is messaging.
Drivers can send two types of notifications:
- Urgent Alerts for situations requiring immediate attention
- Breakdown Alerts using pre-defined, company-configured message options
Messages are sent via cellular connectivity when available. If cellular service is unavailable, the app can leverage nearby TGI Connect SmartOne satellite devices to attempt delivery over satellite.
All messages are delivered to designated company contacts via email and SMS, providing operations teams with timely visibility without requiring drivers to make phone calls or navigate multiple systems.
Drivers receive confirmation when messages are successfully sent, reinforcing confidence that their communication reached the office.
Structured Messaging for the Back Office
Breakdown alerts are fully configurable within the TGI Connect MCM platform. Companies can create up to 255 pre-defined message options, organized by categories and subcategories such as tires, transmission, or personal issues.
This structure ensures consistent, actionable information reaches the right teams without relying on free-form texts or incomplete details.
A Practical Layer of Connectivity
Driver Connect is not intended to replace emergency services or existing safety procedures. Instead, it provides an additional communication path when traditional connectivity options are limited.
For operations teams, this means improved awareness and visibility.
For drivers, it means added confidence that help can be requested even when coverage is inconsistent.
Find your Trailer Faster
The Find My Trailer feature allows drivers to locate their assigned trailer and navigate directly to it. This reduces wasted time in large yards, eliminates guesswork, and helps drivers start their trips more efficiently, especially in unfamiliar locations.
Available Today, Built for What's Next
Driver Connect is currently available on Android and free for drivers to download. Future enhancements will continue to expand driver visibility and usability, while keeping the app focused on its core mission: supporting drivers in real-world conditions.
Contact Us to learn more about Driver Connect and how to enable it for your fleet.
About TGI Connect
Welcome to TGI Connect, the trusted leader in trailer tracking and asset management solutions for the transportation and logistics industry, in business since 1992. We specialize in trailer tracking, helping fleets maximize efficiency, visibility, and cost savings with our cutting-edge satellite tracking technology.
Our extended coverage footprint and state-of-the-art satellite connectivity ensure real-time trailer tracking, automated reporting, and seamless data integration, reducing downtime and boosting revenue opportunities. Backed by a dedicated customer service team, we provide proactive account management and a proven track record of reliability, trust, and customer satisfaction.
Partner with TGI Connect to optimize your trailer fleet operations, enhance trailer utilization, and stay ahead in today’s competitive transportation industry. For more information visit www.tgi-connect.com.
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