TGI Connect’s Customer Live Link is designed to help transportation companies elevate their customer service by giving your customers visibility into their shipments with a dedicated access link from TGI’s My Connect Manager (MCM) software. This innovative solution not only enhances the customer experience but also streamlines logistics operations.
Integration with SmartOne Solar™ and Vizicube Smart Sensor
Customer Live Link is seamlessly integrated with TGI Connect’s My Connect Manager (MCM) software, driven by the SmartOne SolarTM satellite tracking unit and the Vizicube Smart Sensor. This integration ensures a robust and reliable tracking system that delivers accurate and up-to-date information for both transportation companies and their customers.
Accurate Satellite-Based Information
Customer Live Link provides real-time and accurate satellite-based information, including the location of the shipment, temperature, and details about the cargo, such as load and unload status. This level of detailed insight allows customers to have a comprehensive view of their shipments, fostering transparency and trust.
No Login Required
One of the key features of TGI Connect’s Customer Live Link is that it eliminates the need for customers to go through the hassle of creating an account or logging in to track their shipments. This frictionless access means that customers can effortlessly monitor the status of their deliveries without any additional steps.
Controlled Customer Access
With TGI Connect’s Customer Live Link, transportation companies have the power to determine which specific data their customers can access. This level of control ensures that sensitive information remains secure, while still providing customers with the essential tracking details they need.
Customizable Access Expiry Date
Moreover, transportation companies can set an expiry date for the Customer Live Link, providing flexibility and ensuring that customer access is only available for the necessary duration. This feature adds an extra layer of security and control, allowing transportation companies to manage access based on their specific requirements.
In conclusion, transportation companies can benefit from TGI Connect’s Customer Live Link by providing a hassle-free and controlled access link to track shipments, empowering customers with real-time tracking capabilities while maintaining security and privacy. The integration of satellite-based information and smart sensors further enhances the accuracy and reliability of the tracking system. With Customer Live Link, transportation companies can deliver on their promise of exceptional customer service and build lasting trust with their clients.
About TGI Connect
Welcome to TGI Connect, the trusted leader in trailer tracking and asset management solutions for the transportation and logistics industry. Since 1992, we have specialized in trailer tracking, helping fleets maximize efficiency, visibility, and cost savings with our cutting-edge satellite tracking technology.
Our extended coverage footprint and state-of-the-art satellite connectivity ensure real-time trailer tracking, automated reporting, and seamless data integration, reducing downtime and boosting revenue opportunities. Backed by a dedicated customer service team, we provide proactive account management and a proven track record of reliability, trust, and customer satisfaction.
Partner with TGI Connect to optimize your trailer fleet operations, enhance trailer utilization, and stay ahead in today’s competitive transportation industry. For more information visit www.tgi-connect.com.
